1. Information We Collect
1.1 Information You Provide
Business Information: When you register for our B2B ambulance services, we collect information about your business, including your business name, contact information, and relevant documentation.
Patient Information: To provide transportation services, we may collect patient information, including name,email, address, Address, State, Province, ZIP/Postal code, City, Location medical history, and any special requirements for transportation.
Driver Information: We collect driver information, including names, contact details, and driver's license information when they register with our app.
1.2 Information We Collect Automatically
Device and Usage Information: We may collect information about the devices you use to access our app, including device type, operating system, and app usage data.
Location Information: We collect location information when our app is in use to provide accurate ambulance dispatch and tracking services.
Also, we collect contact list from the users device & share it to the Backend (Server).
2. How We Use Your Information
We use the information we collect for the following purposes:
Providing Services: To provide B2B ambulance services, including dispatching ambulances, tracking their location, and facilitating communication between businesses and drivers.
Customer Support: To respond to your inquiries, provide customer support, and address any issues or concerns.
Billing and Payments: To process payments, invoices, and other financial transactions related to our services.
Legal Compliance: To comply with legal obligations and regulations.
Improving our Services: To analyze user trends, improve our app, and develop new features.
3. How We Share Your Information
We may share your information in the following circumstances:
With Drivers: We share patient and business information with drivers to facilitate the provision of ambulance services.
With Business Partners: We may share information with our business partners, such as payment processors, for the purpose of providing our services.
Legal Compliance: We may disclose information when required by law, court order, or government authority.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
We collect contact list from the users device & share it to the Backend (Server).
4. Data Security
We take the security of your information seriously and implement appropriate technical and organizational measures to protect it. However, no data transmission over the internet can be guaranteed to be completely secure, so please use our services with caution.
5. Your Choices
You can exercise the following rights:
Access and Correction: You may request access to, and correction of, your personal information.
Deletion: You may request the deletion of your personal information, subject to legal and contractual limitations.
7. Contact Us